Prepare a usable case summary
Start with passport name, age, current location, symptoms or procedure request, and the key records you already have. Hospitals respond better to a clear summary than to a long unstructured message.
Identify the right department before the doctor
Foreign patients often start by searching for a famous doctor. In practice, it is usually faster to first confirm the right department or clinic because scheduling rules vary inside the same hospital.
Check language support and intake channel
Some hospitals have international desks, some do not. Confirm whether the hospital wants email, app registration, phone calls, or a local contact person.
Verify payment and travel assumptions
Do not book non-refundable travel until you know the likely visit date, payment method, and whether prepayment or registration deposits are required.
Intake Checklist
What to gather before outreach
Passport details exactly as shown on the document
Short timeline of the medical issue or treatment goal
Recent scans, lab results, pathology, or dental images when relevant
Current medications and known allergies
Questions you want the hospital to answer before travel
Where MedChinaGo Fits
MedChinaGo helps on the coordination side: preparing the case, clarifying department options, and organizing the booking request. The hospital still controls medical review, doctor assignment, appointment times, and final pricing.
Want help preparing the request?
Send your case details and we'll help you understand what is missing before hospital outreach.